Events
VALRC: Certified Guest Service Professional: A Versatile IET for English Language Learners
December 3 @ 3:00 pm - 4:15 pm
Learn about the Guest Service Gold®- Making Connections curriculum and its adaptability for all English language learners at an intermediate or advanced level.
Engage in an interactive preview of activities focused on one of the seven key guest service elements, demonstrating how language and employability skills are seamlessly integrated.
The session will also share effective practices for implementing this curriculum to prepare learners to obtain the Certified Guest Service Professional credential.