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DTSTART;TZID=America/New_York:20250423T140000
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SUMMARY:Switchboard: Navigating Difficult Conversations with Clients​
DESCRIPTION:​​Newcomers often encounter complex and challenging situations as they adjust and integrate into society. Conversations with clients about these challenges can be particularly complicated given past trauma exposure as well as cultural differences. This workshop will offer best practices for navigating these sensitive and challenging conversations with a mutually respectful and trauma-informed approach. Participants will explore effective communication strategies through case scenario examples to develop skills for engaging clients productively.​ \nIS THIS WEBINAR FOR ME? \n​​This webinar is designed for service providers who want to bolster their communication skills\, particularly when discussing difficult topics with clients. This webinar will also be valuable for agency supervisors and organizational staff who interact with newcomers or support client-facing staff. ​ ​ \n\nWhile not a requirement\, Switchboard encourages participants to review the Switchboard guide Preventing Crises and De-escalating Difficult Situations with Newcomer Clients (2023) in advance of this training.​\n\nWHY SHOULD I PARTICIPATE?  \nAfter participating in this 75-minute session\, you will be able to: \n\n​​Recognize ongoing resettlement challenges\, including employment and housing barriers\, that require difficult conversations between clients and providers\nIdentify key communication skills and specific phrases that help maintain supportive\, respectful conversations for both clients and providers ​\nApply a trauma-informed and compassionate approach to current client and service provision challenges​\n\nRegister Here
URL:https://valrc.org/event/switchboard-navigating-difficult-conversations-with-clients/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://valrc.org/wp-content/uploads/2022/10/Switchboard.png
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DTSTART;TZID=America/New_York:20241113T140000
DTEND;TZID=America/New_York:20241113T150000
DTSTAMP:20260526T212940
CREATED:20241029T165620Z
LAST-MODIFIED:20241029T165620Z
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SUMMARY:Switchboard: Bridging the Gap: Strategies and Insights for the Career Advancement of Internationally Educated Newcomers
DESCRIPTION:Join this insightful webinar on supporting internationally educated newcomers in navigating career pathways in the U.S. World Education Services (WES)\, a nationally recognized credential evaluation agency\, will facilitate a discussion alongside grantees of ORR’s Refugee Career Pathways (RCP) program in Idaho. Speakers will discuss how RCP-funded programs are supporting internationally educated ORR-eligible clients by helping them navigate career pathways that leverage their existing education\, skills\, and experiences. \nParticipants will gain a deeper understanding of how skill underutilization impacts refugees and immigrants\, as well as learn about federally funded programmatic solutions that seek to promote successful outcomes for internationally educated newcomers. \nRegister Here
URL:https://valrc.org/event/switchboard-bridging-the-gap-strategies-and-insights-for-the-career-advancement-of-internationally-educated-newcomers/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://valrc.org/wp-content/uploads/2022/10/Switchboard.png
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DTSTART;TZID=America/New_York:20221019T140000
DTEND;TZID=America/New_York:20221019T153000
DTSTAMP:20260526T212940
CREATED:20221003T181254Z
LAST-MODIFIED:20221003T181254Z
UID:10000297-1666188000-1666193400@valrc.org
SUMMARY:Switchboard: Assisting Newcomers with the U.S. Health Care System
DESCRIPTION:This training will review U.S. health care coverage options and health-related benefits\, including the initial domestic medical screening available to newcomers. This foundational systems knowledge will help providers support newcomers in accessing health care services that align with their strengths and needs. Participants will also have the opportunity to ask questions of a panel composed of qualified experts on this topic. \nRegister Here
URL:https://valrc.org/event/switchboard-assisting-newcomers-with-the-u-s-health-care-system/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://valrc.org/wp-content/uploads/2022/10/Switchboard.png
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DTSTART;TZID=America/New_York:20221012T140000
DTEND;TZID=America/New_York:20221012T153000
DTSTAMP:20260526T212940
CREATED:20221003T180755Z
LAST-MODIFIED:20221031T184530Z
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SUMMARY:Switchboard: Supporting Afghan Newcomers with Professional Backgrounds: Barriers\, Opportunities\, & Resources
DESCRIPTION:This webinar will discuss specific barriers and opportunities facing Afghans with professional backgrounds as they seek meaningful career pathways and employment. It will share information on available programs and resources to support this population\, including an exciting technical assistance opportunity through Switchboard and Jobversity. Participants will have the opportunity to explore case studies and participate in a Q&A session. \n 
URL:https://valrc.org/event/switchboard-supporting-afghan-newcomers-with-professional-backgrounds-barriers-opportunities-resources/
ATTACH;FMTTYPE=image/png:https://valrc.org/wp-content/uploads/2022/10/Switchboard.png
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